The Concierge Mindset Kit is everything you need to become a real estate concierge!

The Top 10 Concierge Tools

Created over the years of Joanne DeLeon’s successful career, each of these tools have played a major part in helping her grow her business and reduce the amount of ‘noise’ she experienced from repetitive questions. The tools all come in Microsoft Word documents, simple to customize, so you can start using them right away!

1. The “About Me” Personal Bio Template

2. The Ready To Send Out “Buyer Interview” Template

3. The “My Marketing Plan” Services Provided Template

4. The Getting The Whole Family Involved “Kids Contract” Template

5. The “Congratulations, You’re Under Contract! (For Buyers)” Customer Contact Template

6. The Ready To Send “Your Home Is Under Contract, What’s Next? (For Sellers)”

7. The Simple To Make Your Own “Recommended Contractors” Template

8. The Excitement Inducing “Closing Invite” Template

9. The Celebratory “Your Home Anniversary” FLOW Template

10. The Database Building & Put A Smile On Your Face “Fun Facts” Templates

Exclusive Bonus: The 2nd Edition of
The Bookend System

The original The Bookend System was released to a tight-knit community of agents. This short and simple book quickly became recognized by many as an amazing strategy to stay in touch with sellers throughout transactions in a fantastic way.

This 2nd Edition was revamped by the co-author of the best selling real estate book, Visual Pricing for Real Estate, Jonathan DeLeon. It was updated with new data and with new valuable content and is available exclusively in The Concierge Mindset Kit.

Read this short book and learn the powerful secret of how to start the week off right and end it with great data driven communication.

Bonus: The Tour of the Home’s Special Features

Who knows better than the home owners, of what makes a home so special? By recruiting your sellers and turning your listing into a team event, you can add a ton of power to your counter displays, master open houses and showings. There is no better way to sell your listings fast!

The Tour of the Home’s Special Features is a 2-part template. The first template, is a sheet that you give to your sellers to fill out to help you create a guide for potential buyers. The second template, is the actual Tour of the Home’s Special Features that is used for open houses and showings.

Bonus: The Appraisal Packet

This is a powerful method to help reduce transactional noise for yourself and so you can foster smooth closings. This can easily be achieved by having this packet of helpful information that is ready to send to appraisers. This packet includes specific documents and marketing materials that help answer nearly all the technical questions an appraiser would otherwise need to call you numerous times for.

The Appraisal Packet tool gives you the easy-to-follow checklist to ensure you include the right documents, as well as the actual text that Joanne DeLeon sends via email to appraisers to be of the most service in her business.

Bonus: 14-Day FREE Focus 1st Trial of The Visual Pricing System

Developed by Tim DeLeon, Joanne’s husband, was an engineer with over 27 years of experience and a successful real estate agent in his own right. Tim was able to implement his engineering background into his real estate career and thus created The Visual Pricing System. With this tool, he was able to answer key customer questions with easy to understand graphs and charts.

In the beginning of his real estate career, Tim was asked questions such as, “How long should it take my house to sell?” and “When is the best time to sell my house?” Knowing that the MLS had the data to back up these questions, Tim set out to create a software that could answer them confidently and factually.

Now, after 10 years of use by agents across the US & Canada, The Visual Pricing System has become a key tool, featured by Ninja Selling Inc., and other training organizations.

I’ve known Joanne DeLeon for the last 15 years and am proud to call her a fellow owner/partner at The Group, Inc. Real Estate. Joanne is always willing to share her creative ideas and business practices with other real estate professionals. In fact, Joanne has contributed to the content we teach in the Ninja Installation. She provides a level of “fabled service” that produces repeat business and an abundance of referrals. Her clients routinely refer to her as a “real pro,” and I agree!

- Don Tennessen
Master Instructor for Ninja Selling

In an industry where the 'secret sauce' of top producing agents is tightly held, this inside look at the day-to-day systems, processes, and nuggets of a top-producing agent is a true gift to the real estate industry.

- Peter Parnegg Former

Owner and co-CEO of Caldwell Banker Legacy, New Mexico's #1 real estate company